Ryan Taylor

• Designing the OS-level configuration and build process for a custom embedded Linux system
• Built automation tooling to reduce manual setup time and keep dev environments consistent across the team

• Supported development infrastructure for the James Webb Space Telescope program
• Owned VM lifecycle automation across multiple environments using Terraform, covering provisioning through teardown
• Wrote Ansible playbooks to handle full-environment configuration repeatably from a single run
• Wired Terraform and Ansible into the existing GitLab CI pipeline so environment changes deployed automatically on merge

Atlassian Suite Administration:

• Administrator for the program's full Atlassian stack — Jira, Confluence, and Bitbucket — across multiple instances, handling installs, upgrades, and database migrations
• Built and maintained custom Jira workflows to enforce the program's Agile process and cut down on manual status tracking
• Stood up and managed IBM ELM 6 and 7 instances (DNG, RQM, GC) with DB2 backends, including user access and license management for the full program team
• Handled day-to-day RHEL sysadmin work alongside my tool admin duties — user/group management, backups, and troubleshooting for the SA team

• Managed all business for 6 person department grossing an average $250,000 per year
• Onboarded and trained new hires on equipment, workflows, and customer expectations
• Grew department sales by 60% over 12 months
• Maintained a 95% customer satisfaction rating across 8 months